Showing posts with label reasonable. Show all posts
Showing posts with label reasonable. Show all posts

Sunday, February 3, 2013

Employers are Consumers: Learn how to Fight Back and Office Politics: the game everyone plays




By Franke James, author, Dear Office-Politics

When Ellen Roseman, author and consumer-advocate columnist for The Toronto Star, invited me to contribute to her new book, Fight Back, I was delighted. As you’ll read in my excerpted article below, Ellen was an instrumental pair of “eyes” in helping me fight back — and win!  FIGHT BACK 

I WAS FIGHTING A COMPANY over the faulty installation of a gas furnace and ductwork, which had caused major structural damage to our home. I wanted them to pay for repairs. The company had deep pockets and no fear of going to court. Its lawyer said in a surly email, “Go ahead. Sue us.”

Going to court could have amounted to financial suicide for our family, or at the very least, hardship. There was no way I wanted to fight this battle in court, or even in an arbitration hearing.

I wanted to fight it where the odds were more in my favour: the court of public opinion. And for most people that’s a good strategy. It’s a lot cheaper than hiring lawyers but it does depend on having good communication skills.

In my experience most companies will do the right thing – but only under threat of having their behavior (which often amounts to bullying) exposed to the world. Everyone – from private enterprises, to public companies, to local and federal governments, is sensitive to public opinion.

Excerpted from Fight Back: 81 Ways to Save Money and Protect Yourselffrom Corporate Trickery. Copyright (c) 2012 by Ellen Roseman. Excerpted with permission of the publisher John Wiley & Sons Canada, Ltd.

About Franke James:


Franke James, MFA is the author/inventor of Dear Office-Politics: the game everyone plays and the Founder of Office-Politics.com. Franke is also the author/artist of Bothered by My Green ConscienceFranke brings over 20 years of real-world business experience to her role as an adviser on OfficePolitics.com. See her 2012 quiz for CNN’s Global Office show. Franke has been quoted and featured in print, radio and TV on the topic of office-politics by the New York Times, Chatelaine Magazine, Inc. Magazine,  the Globe and Mail, Job Postings Magazine, CBC Radio, CTV News and other media.  (Follow her on Twitter @officepolitics and @frankejames) 



About Ellen Roseman and ‘Fight Back’:

Ellen Roseman is a journalist who sticks up for ordinary Canadians. As a long-time advocate for consumer rights, she’s become a brand name for activism and a champion at helping consumers fight back against injustices. Her columns appear three times a week in the Toronto Star and her popular blog, EllenRoseman.com, has been online since 2007. She’s the author of seven books, including Money 101: Every Canadian’s Guide to Personal Finance and Money 201: More Personal Finance Advice for Every Canadian. She teaches investing and personal finance at the University of Toronto’s continuing studies department and Ryerson University’s Chang School, and is on the board of FAIR (Canadian Foundation for Advancement of Investor Rights) and Community Legal Education Ontario (CLEO).

In Fight Back, Ellen Roseman distills the financial advice she gives in her columns and blogs into 81 quick tips that all Canadians can use to help them spend sensibly, save money, and avoid costly consumer traps. This book of “personal finance greatest hits” is filled with illustrative examples and cautionary advice from Roseman and stories from her faithful readers. Filled with a wealth of information, the book includes the low-down on dealing with banks and car dealers, cutting costs of communication services, improving your credit, buying and renovating a home, fighting online fraud, ensuring you have the right insurance, and more.

Ellen Roseman has assisted HRNC to fight back!

Friday, September 14, 2012

TKPL & Associates Ltd. Fined $80,000 After Worker Killed


September 14, 2012 2:35 PM

Parry Sound, ON - TKPL & Associates Ltd., operator of a grocery store in Sundridge, ON, was fined $80,000 for a violation of the Occupational Health and Safety Act after a worker was killed.

On February 4, 2011, a worker at the grocery store was arranging items on shelves while standing on a stepladder. To reach the top shelf, the worker had to stand on the top cap of the ladder, which was not intended as a step. While working from the top cap the worker lost balance and fell to the floor, suffering a fatal head injury.

A Ministry of Labour investigation found that it was common practice in the store for workers to stand on the top cap of this type of stepladder to reach shelves. However the stepladder was not appropriate equipment for the task given the workers' need to stand on the top cap.

TKPL & Associates Ltd. pleaded guilty to failing to take the reasonable precaution of providing appropriate equipment to reach shelves for the protection of a worker.

The fine was imposed by Justice of the Peace Marcel Bedard. In addition to the fine, the court imposed a 25-per-cent victim fine surcharge, as required by the Provincial Offences Act. The surcharge is credited to a special provincial government fund to assist victims of crime.


Friday, July 13, 2012

An Ontario court has held that an employer had no duty to provide safety training to a medical manager



[author:

An Ontario court has held that an employer had no duty to provide safety training to a medical manager on a function – the use of ladders – that was outside of the manager’s job duties.
The case involved the Emergency Medical Services Manager with the Parry Sound Health Centre. The manager took an extension ladder, leaned the ladder against the outside of a building, then climbed the ladder to check a heating and air conditioning roof unit that was not working properly. When the manager was 15 or 20 feet up, the ladder gave way and he fell to the ground and was seriously injured.

The Ministry of Labour laid an Occupational Health and Safety Act charge against the employer, alleging a failure to properly train the medical manager on ladder use.

Justice of the Peace Tenant, in the Ontario Court of Justice, held that the employer was not guilty. He found that ladder use “had nothing to do with” the medical manager’s job; that the manager should not have been using a ladder; that it was not foreseeable that he would use the ladder; that he was not asked by the employer to use the ladder or to repair the roof unit; and that he was aware that the proper procedure was to call a maintenance worker.

The court asked, rhetorically, whether it would be “reasonable and necessary to provide information, instruction and supervision to a maintenance worker on the proper use of a hypodermic syringe?” and whether, if a nurse was injured hanging a piece of art, would the employer be required to train all nurses in the use of hammers?

In closing, the court stated that it does not require “super-human efforts” to raise a due diligence defence to Occupational Health and Safety Act charges, and the Act and regulations do not “mandate or seek to achieve the impossible entirely risk-free work environment”.
R. v. West Parry Sound Health Centre, 2012 CarswellOnt 7703 (Ont. C.J.)


Published In: Administrative Law Updates, Labor & Employment Law Updates
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