It is getting close to the end of another calendar year, All sole-proprieters will be counting there piles of money ... or maybe not?? What was 2011 really like for you?
Just barely holding on...or did you discover something new. A new way of doing business or a new product that is driving your ROI wild?
If you are happy with the results of YOUR 2011 - tell us about it in the comments section.
If YOUR 2011 was less than stellar - tell us what YOU think happened.
What will YOU change in 2012?
HELPING BUSINESSES MAKE A PROFIT - IT IS YOUR PAY CHEQUE !
Showing posts with label accessiblility customer service standard. Show all posts
Showing posts with label accessiblility customer service standard. Show all posts
Sunday, December 18, 2011
Tuesday, December 13, 2011
Accessible customer service standard for AODA effective January 1, 2012
QUICK FACTS
- Accessible customer service is as simple as making some small changes and training your staff to serve customers of all abilities, such as:
- Accommodating a customer's service dog.
- Writing down the answer to a question for someone who is Deaf.
- Using plain language and speaking in short sentences when helping someone with a developmental disability.
- More than 1.85 million Ontarians have a disability and this number is quickly rising as the population ages.
- By 2017, for the first time, Ontarians aged 65 and over will account for a larger share of the population than children aged 0-14.
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